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Support Email

Email our team directly for technical support and questions

Telegram Community

Join our developer community for discussions and peer support

Email Support

For technical support, bug reports, or questions that aren’t answered in the documentation, email our team directly.

Contact Support

Send an email to simsupport@dune.com for technical help

Developer Community

Telegram

Join our active developer community for quick answers and code examples.

Join Telegram Group

Connect with other Sim developers

API Status

Check real-time status and uptime history for all Sim API endpoints.

View API Status

Monitor Sim APIs operational status

Rate Limits & Scaling

Your plan includes a monthly Compute Unit (CU) allowance. If you exceed your quota, requests may return errors unless your plan allows overage. Track usage and manage your plan in the dashboard, and see our CU explainer for details:

Check Billing Page

View usage, quotas, and upgrade options

Compute Units

Learn how CUs are calculated and billed